Frequently Questions

People love our products and 70% our customers are returned customers. We believe that only way to make a long-term business is helping people.

Selling your device is very easy. Log in to our portal to sell your phone in a snap. Once the resale value is calculated, you can add to cart & checkout. Use the Mobile number & OTP to login to access your cart. Enter pickup address, payment mode to complete the process.

The price of the device depends upon the current condition plus market value of the phone. We quote the best price of the phone after diagnosing it with our intelligent algorithm.

Yes, there is a minimal amount logistic fees that gets applied to your order, which will be deducted from the total amount to be paid to you after the sucessful agreement of sellng your phone.

It means our service engineer or our representative will come to your doorstep to physically evaluate the gadget’s physical condition and match it to the conditions you mentioned while generating the quote. If the conditions of your device match with the provided description, then money will be sent to your immediately.

We will never damage a product that we buy. Rest assured that your phone is in safe and professional hands.

Can’t find your phone’s model on Badili Africa website ? Please drop us a mail at .in with details about the Brand, Model, Configuration & Condition, and we will get back to you ASAP with the quote.

Sometimes the information given by the seller doesn’t match the physical condition of the device. This results in reduction in the price of the device. To understand the terms better, kindly read the guidelines carefully while selecting your phone’s specifications. And feel free to contact us in case of any difficulty.

Yes, all you have to do is just get in touch with us on or +254725626262

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+(254) 725 626 262

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Chiromo Court, 2nd Floor, Westlands Tel 0725 62 62 62P.O Box 8744, 00100 Nairobi

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